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Returns & Refund Policy

Our Returns & Refunds policy lasts 7 days. If 7 days have gone by since your purchase, we cannot offer you a refund or exchange.

The following items are not eligible for refunds:

1. Sale items

Only regular priced items may be refunded, sale items cannot be refunded.

2. Prints

Photo prints and Digital Art prints are not eligible for return/ refund.

3. Returns after 7 days of purchase are not eligible for refunds

We only provide refunds if the product is found to be DEFECTIVE or DAMAGED.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Returns process

To complete your return, we require a receipt or proof of purchase.

Initiate a Return – Raise a return request by sending us the return request mail on our email id support@europeinframes.com.

Processing – Once we have received your request, one of our Customer Service Executive will get in touch with you to further understand the issue and will process the request for refund.

Shipping – You will be responsible for shipping of products being returned. We will provide you the shipping address when you call us.

The product should be in unused/unaltered condition with all tags, bills and original packaging intact.

(Note: For damaged and defective products, please share the product images along with the packaging images on support@europeinframes.com and our support team will get back to you).

Refunds (if applicable) – once the QC is done, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

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